Estimated delivery times are 5 to 7 business days for domestic orders and 10 to 14 business days for international orders.
If an item is on backorder, we will ship the version we currently have in stock—either capsules or droppers—to fulfill your order without delay. If the substitute does not meet your needs, we will personally reach out to you to discuss the best resolution, which may include a refund or shipping your original preference once available.
If you have not received your order within 7 business days and have not received any communication from us, please contact us immediately at: contact@titansarms.com.
We stand behind our service, but we take abuse seriously. If we determine that someone is attempting to exploit our backorder or refund policy, they will be immediately placed on a No-Ship List and permanently restricted from placing future orders with us. We protect our team, our brand, and our community—no exceptions.
*Important Update* As of Dec, 14, 2016, due to an increase of lost and stolen packages, a signature delivery may be required.